On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. This website uses cookies. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Are drinks packages worth the price? When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. He/she isn't just "yours". The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. first time, my mom's card didnt have her picture loaded when she scanned at security. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Norwegian Encore Deck Plans, Layouts, Pictures, Videos She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Last cruise. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Butler/concierge service: - Norwegian Cruise Line - Cruise Critic Community the grandson had a meltdown and dad went to the room. It will likely also be in accordance with the level of personalized service that you recieve. Here are a few threads that might help (some even with pics! By continuing to browse the site you agree to our use of cookies. There are select categories of Suite which come with specific additional amenities, too! Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. to observe the boarding process and see how smoothly it worked. They also receive priority boarding on embarkation day and express debarkation. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. DECK 19. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Hotel. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The Garden Villa guests will also enjoy private car service at the conclusion of the cruise, to the airport or home if within a 25-mile radius of the port, and will enjoy a private escort off the ship, through Customs and directly to the awaiting private transport. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. After the party, they will clean your suite while you enjoy the ship. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Any discussion of tipping on a cruise will bring out a wide variety of opinions. The same cabin called 3 times. They will also bring. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Your butler will also remember your preferences and attend to your every need. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Plates, glassware, setting up food, etc. An aft-facing suite would include a butler/concierge. Priority when making specialty dining reservations and entertainment onboard. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Your Royal Genie will arrange for a special celebration just for you. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Available on Norwegian Dawn and Norwegian Star. Phoenix Concierge Services - One Concierge I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Butler and Concierge are not included in the Daily Service Charge. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Stay close to them with our convenient connecting staterooms. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! This may be something that is a difference between European standards and American. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. I had no idea about the pizza. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Norwegian Sun cabins and suites | CruiseMapper Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. What You Need To Know About Cruise Butler Service On Different Cruise Lines my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. With up to 1,392 sq. With up to 875 sq. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. The high annual fee is only worth it if youre taking full advantage of the cards benefits. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. was busy handling technical details with the registration process. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. It is a cruise ship not Downton Abbey. I think I'm right in saying that doesn't include a butler. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Guests will experience a vacation different that that typically found onboard. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. The magic starts before you even board the cruise. Seldom travelers may not get enough value to warrant the cost. Was at St. Johns Bay well over a mile from the ship and as a test used the. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Complimentary private transfer from pier to airport. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. We may receive compensation when you click on links to those products. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Uber Cash and Uber VIP status is available to Basic Card Member only. Ship and Suite Orientation. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. This post contains references to products from one or more of our advertisers. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. By continuing to browse the site you agree to our use of cookies. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. But if youre cruising The Haven, youre in for a special treat. Some folks may imagine their butler to be like those they've seen on TV while watching Downton Abbey but there is quite a range of how they will interact with guests. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE 07070 USA Telephone: (201) 902-2000, Windstar Knows the Way to the Middle East: How to Sell the Red Sea & Persian Gulf. 301 Route 17 N, Suite 1150, Rutherford, NJ Our points-obsessed staff uses a plethora of credit cards on a daily basis. ft.*, you have space for up to eight guests. Your daughter's Quinceaera is a special event in life. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. We'll run a soft credit check to find special offers, but it wont affect your credit score. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! reservations; show reservations and seating and other technical management issues. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. Lots of room for everyone. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Your concierge is a bit like an agent to you on board ship. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. All Rights Reserved. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Enrollment required. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. They're pretty spectacular! Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). Just be reasonable in your requests and expectations. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. This is always the case at Great Stirrup Cay, which features a Red Carpet area to the left of the main gathering area at the tender docks. What a great way to start the day! As first time suite passengers enjoy the services offered - on the next cruise. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Powered by Invision Community. Butlers will deliver fancy canapes, like foie gras terrine and crab legs, and upgraded turn-down amenities, such as a chocolate box. Enjoy the amazing views together on your large, private balcony. A neat chance. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Concierge Job Phoenix Arizona USA,Real Estate/Property There are certain times of the day such as breakfast and early evening when they can be very busy. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Sleeps up to five guests. Cocktail party with the cruise ships officers. What is Norwegian Cruise Lines largest ship? Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. They also. NCL introduces concierge service for top guests - Travel Weekly In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. 1,382 sq. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Whatever you decide, your first evening onboard is just the beginning! The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. He said "Let me bring dinner to you" and I was glad of the offer. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. the escort onto the ship has failed both times we sailed in suites. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. These Guild of Professional English Butlers are among the best anywhere at sea. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. What they can do though is virtually everything in between. What it takes to get concierge lounge access on a cruise ship Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The concierge can also help you plan special occasions and celebrations. Priority when reserving restaurants and entertainment onboard NCL vessels. Butlers aren't run-of-the-mill cabin stewards. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. Some lines, like Silversea, have a butler for every suite. ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. The current welcome offer on this card is quite lucrative. So just curiousThanks again!!! *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Help you plan and execute a cocktail party you host in your suite. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Butler Service - Norwegian Cruise Line - Cruise Critic Community Part of that service comes with even more perks if you sail in The Haven and Suites. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Actual amenities vary by ship and category. No. No balcony on Norwegian Dawn and Norwegian Star. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. A line-by-line guide, The 5 best cabin locations on any cruise ship.

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