* Call Center and Hospitality experience preferred. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Explore careers Media or Investor inquiries? Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. You have reached your maximum number of active job alerts. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Job Details. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Customer Care Delivery . Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. These teams are a critical component of Alights health care,retirement and HR-delivery services. We strive for Excellence Every Day by collaborating with our clients and colleagues. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. They answer inquiries by phone, e-mail, web chat, or social media. Our story starts with a simple universal truth: Every business is a people business. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Additional pay could include bonus, stock, commission, profit sharing or tips. Meet Alight Customer Care Watch on Why Alight? Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. You will be notified during the hiring process which checks are required by the position. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Qualifications for a job description may include education, certification, and experience. It's why we're so driven to connect passion with purpose. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representative Human Resources. Find out if you meet the requirements! The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. We are brave in spirit, act decisively, learn quickly and get it done. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . This role requires that qualified candidates must reside in one of the following states: Only applicants from locations above will be considered. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. 2023 Snagajob.com, Inc. All rights reserved. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Customer Care Representative - with Growth Opportunities at Alight today! Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Bilingual (English/Spanish) Customer Care Rep - Virtual. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. This program provides you with the foundation you need to lead to a path of success. Get the latest news and information. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Disabled Person, Inc. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. READ MORE Important information: Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Our story starts with a simple universal truth: Every business is a people business. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Our story starts with a simple universal truth: Every business is a people business. Learn more at . Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. In addition to a base salary, this position may be bonus eligible. Customer Care Representative Job, Remote or Florida City, FL, Customer Care Representative Job, Remote or Florida, Customer Care Representative Job, Remote or Moro, OR, Customer Care Representative Job, Remote or Texas City, TX. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We're always looking for great talent. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * Demonstrate a positive attitude, self-awareness and embrace feedback Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Cons. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. We want towelcome you to learn more aboutAlight and our Customer Care team. Communicating with customers through various channels. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. At Alight, we are reimagining how people and organizations thrive. * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Please note that all salary figures . We understand the powerful human connections that create success for organizations. West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. Be Real with Alight and help us re-imagine how people and organizations thrive. Responding promptly to customer inquiries. Our story starts with a simple, universal truth: Every business is a people business. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Career Development & Growth: We provide ongoing training, coaching and development. 26 Alight Customer Care Representative jobs available on Indeed.com. Find out if you meet the requirements! Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Knowing our products inside and out so that you can . By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Pros. Know Your Worth. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. As a Customer Care Representative, you will report to a Customer Care Team Leader Help make it more accurate by adding yours. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. View Job description, benefits and responsibilities. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Because transformation takes a workforce. We reward continuous improvement and encourage you to own your own development. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. * Initiate new leave cases in our system As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. You will be notified during the hiring process which checks are required by the position. You will be notified during the hiring process which checks are required by the position. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Customer Care Representative Resume Examples. See our awards. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. This role is designed for people who have strong empathy and communication skills. Benefits start on your first day of employment, Programs & activities that give back to our.

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