Industry: National Services & Agencies. we are passionate about delivering a positive customer service experience. A guide to support senior leaders with organisational strategy. You do not need to attach a resume or cover letter. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! Sydney. The Department of Customer Service (DCS) is a great place to work! The Ministry of Health recruits employees on the basis of merit. The Leadership Academy delivers trusted leadership development programs that transform the individual and their teams to deliver benefits for the people of NSW. All new employees must agree to comply with the requirements outlined in the policy. Focus on how your knowledge, skills, and abilities match those needed for the job. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Are you passionate about achieving results and taking great pride in your work? Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Undergo all assessments of the recruitment process, these include: Security and background checks . show why you are a good fit for the agency and NSW Public Service. The Public Service Commission acknowledges the Gadigal people of the Eora Nation, the traditional custodians of the land on which our office stands. Carefully review the job advertisement to determine if the role is right for you. Targeted / Identified: Role: Process Improvement Coordinator. The. Strategy and Customer Support Divisionwithin Service NSW brings focus providing coaching to a team member for a manager role. Save the search query so that you do not have to fill in the search criteria in the future when you want to search for similar positions. The Workforce Profile collection provides deeper analysis on workforce issues and characteristics. Join the Service NSW team of talented, passionate people. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. When preparing your application, there are some key things we need to know about you. Have relevant examples and situations that you can draw on to respond to questions. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. 5.0 | 1 review. There are currently 218 jobs Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Closing date:Monday, 13th March 2023. For example: Describe a customer problem you identified. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. More information. Includes the performance development framework, the managing for performance program, and the talent review framework. Our merit principles put importance on fit for the role and agency. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. Information on types of flexible work, how to implement it in your agency and policy guidance. The job ad and information package will give you instructions on what to put in your application. Copyright 2015 NSW Public Service Commission. Our library opening hours are between 8.30 am to 8.30 pm. Please enable scripts and reload this page. You do not need to attach a resume or cover letter. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. Example: Responding to a targeted question about your capabilities. Employment Type: Various Permanent and temporary opportunities. east Adjustments for individual needs Visit our Careers site to find out what it means to work for us. Capability Application Toolto prepare for the recruitment process by accessing For the social work stream the activities are a structured interview and a role play. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. Review your previous work (paid and volunteer) and study experiences. You will also be requested to bring the original documents with you to the interview for verification. We use all the information we collect to compare candidates and make our decision. Make a difference to the lives of 8 million people in NSW. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. 9217 4888 or . Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. It could also encourage employees to keep their information up to date and discuss any issues with you or their managers. All rights reserved. If you have applied for multiple streams, you may be successful in both. You will be asked to accept the offer online. assessment centres. NSW government sidelined independent recruitment process when hiring child safety watchdog Choosing its preferred candidate, the Perottet government once again finds itself having to answer. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. We provide acute and sub-acute hospital care, mental health services, community health, Aboriginal health, public health, and research. The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments All rights reserved. Trade Assistant to work at Port Botany or Waverley bus depots. Some of the key responsibilities include to: 1) Click here for the Position Description 2) Find out more about applying for this position For role-related queries or questions contact Charlotte Cunningham on charlotte.cunningham@health.nsw.gov.au or call (02) 4985 0617. All rights reserved. I look forward to working with Pulse and the team in the new year when we start hiring again! Most assessment activities are timed, and are likely to include reading from a computer screen or paper. Work at TAFE NSW opportunities. analysis, design reengineering to support business process improvement and Review the requirements before you start the assessment, for example time permitted. A drive to succeed and build a professional career. Personal details your name and contact details. Please enable JavaScript to experience the full functionality of our website. Review the requirements before you start the assessment, for example time permitted. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). Will the job help me to serve my community? If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. They measure stable behavioural tendencies and work style preferences. In this stage you will also be asked to complete an online video interview question. Consider using a recruitment process flowchart to highlight the critical stages of recruitment and communicate important information. If you are successful in the recruitment process, we will contact you to confirm your position in the graduate pool for the relevant stream. is specific to the job you are applying for. They measure stable behavioural tendencies and work style preferences. Personality questionnaires are useful to gauge how likely you will fit in a job or team. Work experience (paid and volunteer) with most recent experience first. Inclusive recruitment . Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Resources for senior public sector leadership, Cross sector networks to grow capability to deliver effective and efficient services, Recognising excllence in public services delivery. We offer more than just a job, with careers almost as diverse as our people. Tell us what you did to resolve it. Information on all the stages of our recruitment process and what will be expected of you. Recruitment Support Officers work Monday to Friday during business hours from 8am to 4.30pm (hours will vary if part time).. You do not need to attach a resume or cover letter. university, TAFE or school if you have limited work experience. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Once you've submitted an application with us, there are a series of steps we follow to ensure we get the right talent on board. Submit your application online Online assessments Learn more about STEP 1 STEP 2. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. This will help you understand your many employer obligations, including tax and superannuation. They may be written or presented through video or audio format. If you are the successful candidate, well done! calibrated against core values of passion, teamwork, and accountability to You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. a case study exercise where your group responds to a brief on a realistic business scenario. Reference checks will be completed prior to offering you employment. Focus on providing specific and clear responses. You will be required to consent to a National Police Check as part of . The rules and guidelines for work in the sector. We want to find the best people out there for our team - but we also want to make sure that we find the right team for you! Support business to identify, drive and deliver continuous improvement and transferable knowledge (theoretical or practical understanding of a subject), skills (developed through training, experience, or practice). Yours may involve some or all of the below steps. material foroperational Includes resources to help managers become disability confident, inform employees with disability, and how to make workplaces inclusive for people with disability. 1. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. The recruitment and selection guide is designed to help recruiters and hiring managers in the NSW Public Service to design consistent and equitable recruitment processes to: Getting recruitment right has never been more important. Review the role description to help you understand the capability and other important things about the job. You will be responsible for undertaking analysis on ensure our focus is always on the customer. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. Your application. This is something you must have, otherwise you cannot progress. On the day, you will receive a briefing and be given the opportunity to ask questions to ensure you understand the requirements for each activity. processes to support business operation present your findings, in writing or verbally. The recruitment process may include: an assessment of your application. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Copyright 2015 NSW Public Service Commission. Location:Sydney /Hybrid working options. Capabilities are: They come from the NSW Public Sector Capability Framework. Enabling workplaces where everyone is valued and can participate. ensure our focus is always on the customer. Stage 1: Online application In this stage you will be asked to provide information about your experience, interests, and education. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. 03/03/2023. for a dynamic Process Improvement Coordinator to join the team. As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. More information about the NSW Public Service Commission. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. We pride ourselves on creating opportunities for people to contribute ideas, drive change and grow their careers. All rights reserved. Best practice employers give their managers and employees training about workplace privacy. A background in retail sales is also highly regarded. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! Candidates will not progress if they do not compare as well against other candidates. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. For further assistance, read the application checklist or frequently asked questions. you will drive the end to end recruitment. This is a general guide to the stages involved in the recruitment process. As such, they may be at risk of unintentionally discriminating in the recruitment process. This builds confidence in understanding how personal information is handled within the workplace. The recruitment process is an important part of human resource management (HRM). This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). use a real business situation such as the start-up of a new program. Type: Government. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. make informed recruitment and selection decisions. Attention: NSW Caretaker Period has commenced: During the NSW Election caretaker period there will be no significant updates to this website. Information on what to consider when looking for jobs. Service NSW encourages applications from a diverse range of people and we're committed to practices that are fair and inclusive. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. customer service on behalf of the NSW Government and We are committed to employment practices that are fair, responsive and inclusive. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. upload your CV. Lodge your NSWPF application through I work for NSW. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). All rights reserved. Applications will be reviewed and candidates will be contacted prior to the closing date. The assessment will be conducted by the external provider Unified Healthcare Group (UHG). business strategic plans.In this role, you will: Think about what we are looking for in asking this question. For questions about the process, the status of your application, or general information please . We have extra information for Aboriginal candidates and candidates with disability to assist you in applying for the program. Copyright 2015 NSW Public Service Commission. The Strategic Workforce Planning Framework and planning cycle. Information on writing your cover letter, resume and answering targeted questions. Learn more about the legal requirements for recruitment in the NSW Public Service. If you miss out on the job, we encourage you to keep looking and applying. confirming your right to work in Australia. optimise business outcomes Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. The key to our success is leveraging the contributions of employees with different backgrounds and perspectives. explain how youve shown your knowledge, skills, and abilities in a certain situation. Organised and takes pride in your work (we love a good spreadsheet), Good team player, high energy levels, can-do attitude, A positive attitude and eagerness to learn, Strong work ethic and thrive in a results-driven environment. The application process Read more about the application process for the 2023 NSW Government Graduate Program. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. You then present this to assessors when you attend for interview. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Now, for the exciting part - the start of your new career in NSW Government! The NSW SES advertise positions on iWorkforNSW. Read the question and look for key words that will help you respond. Position Classification: Administration Officer Level 4. The typical recruitment process follows the below steps. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Closing date: 13/03/2023 - 11:59 PM. Coordinate, monitor and review business processes to identify gaps and Our work is continually The interview process is easily your biggest opportunity in the entire process to beat your competition. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. Applicants who are able to do this are more likely to progress through the application process. east Writing your application Information on writing your cover letter, resume and answering targeted questions. Each test measures something different according to the scenarios they contain. Line manager: sub managers within the same department. Education qualifications and relevant training. In this stage you will be asked to provide information about your experience, interests, and education. when we expect a large number of applications. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. This is where we ask all candidates the same set of questions. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. at $81475 base plus superannuation. Please visit Microsoft to upgrade to MS Edge. Visit Website Visit Profile. We embrace diversity, celebrate our differences and inspire each person to be their authentic self at work. Below is a general guide to our recruitment process: Recruitment times can vary and may take longer if we receive a high number of applications. efficient enhancements in operational efficiency, customer service, systems and Book in early to secure your preferred date. Specify your job search criteria, then click "Search for Jobs". Tell us why you want to work for the NSW Public Service. become familiar with all aspects of the job. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). About the role:The Business Improvement team at Service NSW are?currently looking In the assessment centre youll be asked to complete two activities which each run for approximately one hour. You may not proceed through every stage of the assessment process. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Information on all the stages of our recruitment process and what will be expected of you. Role:Process Improvement Merit based stages Learn more about STEP 3 STEP 4. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. If you have any questions or would like guidance on the recruitment process, please contact the SESLHD Aboriginal Employment Team via email to: SESLHD-AboriginalWorkforce@health.nsw.gov.au

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