What I received were tickets in Section B, Row N, Seats 147 & 148. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. Desired outcome: Making sure our fans are able to attend their desired event through us is our top priority. Heads up. Further, since the tickets are purchased under false names, if a show is postponed we cannot contact the purchaser to let them know. Date of experience: November 28, 2016 Useful Share Advertisement DS David Simonich US Nov 27, 2016 Vivid Seats | Buy Tickets on the App Store I made sure to use a credit card with fraud protection and I was prepared to call customer service if my tickets weren't sent to me within 24 hours. We absolutely value your feedback and apologize for the stress this may have caused you. Parking for events often closes when the event starts or shortly after, and is also sometimes first-come-first-serve even if you pay for a reserved spot. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Well start sending you the news you need delivered straight to you. The lawsuit claimed that Vivid Seats was obligated to make payments for tickets purchased on or before April 1, 2021 to events that, at any time from September 29, 2016 through April 1, 2021, were cancelled, postponed, or rescheduled, that Vivid Seats failed to do so and that purchasers were injured as a result. So I quickly attempted to purchase another ticket. After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. and their online chat system is useless. From A to Z, Vivid Seats customer service is fantastic. VividSeats Reviews - Is Vivid Seats Legit, Safe and Reliable? I have been to several concerts in the past not ever have been treated like this saying I have withheld money from y'all, if you find the reason y'all should reach out and find out what happen instead of assuming* y'all need to take me off y'all's email listings if y'all aren't going to let me purchase any more! Vivid seats is such a scam!!! I was terrified that I would not receive my tickets. Unsubscribe easily. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! The insurance was $65.82. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. Lots of filter options to narrow down events. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find . Contact Us About The Company Profile For Vivid Seats LLC. They offered replacements, which were inferior and DID NOT include the dinner and up-front concert seating. Wed, 11 May, 2022 at 5:09 PM. If you order in enough time, youll have an opportunity to react and/or make alternative plans, if necessary. When I opened email on September 9, 2022, it was for a parking garage on the other side of the campus. I was unable to get the sale price on the website, so I called and got a excellent representative whom explained everything and took his time and gave me good advice. Thank you for reaching out to us, as we here at Vivid Seats always appreciate the opportunity to address a customer's concernsWe have been in contact with MrLux and reached an amicable resolutionHowever we would like to address his concernsVivid Seats operates on the secondary market and maintains one of the largest seller networks in the . Vivid Seats insights Based on 53 survey responses Areas for improvement Trust in colleagues Sense of belonging General feeling of work happiness I love it here.! Vivid seats scammed me : r/Scams - reddit I will never use vivid seats ever again. Overview VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Vivid seats is allowing a seller to first post a date of estimated shipping for the day after the event. Customer identification can be provided if needed. Read full review of Vivid Seats and 1 comment. Anyone can write a Trustpilot review. WONDERFUL Young Man. Agreed! Do I need to print these tickets? Vivid Seats is one of the many merchants that offer users the chance to buy and sell live event tickets on the secondary market. I expect to pay the normal service fees, but not what you charged me for the tickets. People flood the venue website and purchase as many seats as possible and then resell them on VividSeats. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) The goal of Vivid Seats is to offer the best out-the-door-prices for a wide variety of tickets. Over 100 million tickets sold. This review was chosen algorithmically as the most valued customer feedback. Vivid Seats Pay & Benefits reviews - Indeed Share your photos and videos with others to prove the truth of your words. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats ComplaintsBoard.com is a leading complaint resolution website on the Internet. I purchased four tickets for a basketball game and informed the customer service person that I needed handicap seats. We were also told that the tickets would show up within 48 hours on the event. I someone needs to hold ticket brokers responsible. Who Sets the Price on Vivid Seats? We lose as a result of your opportunistic business model. Please do not order from Vividseats if you paid for your tickets and expect to actually have tickets for your event. Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. Vivid Seats ranks 25thamong Ticketssites. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. Worst ticket platform that gives two sh*ts about their customers. This changed due to Covid, but we did not get a refund because it was getting rescheduled. It is a safe and secure process. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Claim it and get a lot of features. I tried not to trip thinking I could sell them forward. We apologize for the frustration you experienced. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. To sell tickets, they must meet Vivid Seats requirements. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. But, what I'm reviewing . Looking for the best way to buy and sell mobile tickets? Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. Vivid Seats' email and phones were not responding to many numerous requests.Yes, you get great prices on concert tickets because it is a con. Bought 6 tickets and only 4 were transferred. He was very knowledgeable and courteous. This is not what I paid for. If you make a last second purchase, you are putting yourself at risk. After taking the money and securing it they cancelled my tickets and locked the money out of my purchasing power so I can't even buy more tickets. Vivid Seats vs Seatgeek - Best Ticket Sites What is Vivid Seats? Is it legit? Do they have fees? Here's - nj Dial 833-228-5143. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? I will always use vivid seats when getting my tickets. In this guide, I will be reviewing Vivid Seats in detail. When I go the tickets, I called the venue and was told they were not handicap. 10.1K Ratings. . Vivid Seats LLC, 1:20-cv-02486 - CourtListener.com In 2022, Free Law Project served nearly 200 million documents and sent more than 1.3 million alerts to our users. It offers a 100%. Order number [protected]. They are aware of this issue. However, we certainly encourage our fans that they are able to recoup the cost of their tickets by reselling their tickets in the event they no longer able to attend their event. The. Great customer service skills. 3 for $533.58. And Vivid Seats did not tell them that they had cancelled tickets that were already paid for. There was some type of electronic glitch. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. I would like to warm people to avoid buying tickets through Vivid Seats. Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia Vivid Seats is a trusted and reliable online marketplace for buying and selling event tickets. Ren was very helpful answered my questions and helped me get the tickets I was looking for. James Taylor lawn tix were sold out on Tanglewood in seconds and resold on VividSeats for well over double the price. Approximately 90 minutes later, the seller had noticed you had not accepted the tickets yet and resent your tickets as downloadable QR codes for your convenience to make this easier for you to access. However, many people buy tickets on behalf of friends or family, or have others accompany them to the event, so in this case your name does not need to be printed on the ticket. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Purchased parking for the Super Bowl. We recommend the company for anyone looking for deals on concert tickets or shows in the United States. We believe in full transparency, and strive to ensure our fans are informed. Ticket Listing Information 9. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. Never again. I expect to pay the normal service fees, but not what you charged me for the tickets. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. The staff are even more amazing. Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. I paid $322.17 for 3 seats. In my eyes I trully beleive you are a rip off company. Leave the paper at home! It is free to list your tickets on Vivid Seats, but there is a 10% commission taken out of the final sale price. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. 5 Weeks later changed their policy!!! Vivid Seats: Reviews, Complaints, Customer Claims | ComplaintsBoard Started wondering on the afternoon of the 20th when I hadn't seen an email with tickets. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means were committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. A. Amalia G. Today. I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. That means the seats were $351, not $264. Hi Debbie, we pride ourselves on providing you with valid and authentic tickets issued by the source as part of our 100% Buyer Guarantee. Complaint from Mike D on 30 November 2022 about Vivid Seats in category Online Services The following is a chronological timing of the events that occurred: September 26, 2022, at 7:33PM - I received a ation for Order 47579325 for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Purchased 2 tickets to an NFL game with buyer ticket protection, seller stated tickets transferred, provided Vividseats with a fraudulent email, after spending 6 hours on phone calls, no help at all. The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions. HORRIBLE experience. I beleive he explained everything I needed to know, in detail. Very minimal details or expectations were provided for project proposal which led to a lot of personal time spent on it. You advised that you arrived at 7:50 PM. Here are 8 tips for writing great reviews. 5.5 Total Score. I suggest never doing business with them. We always want to make sure our fans feel heard and are provided the appropriate information throughout their buying experience. One arrived by mail with a "Lot 16" other was delivered electronically. If you have any additional questions or concerns, please feel free to reach back out to us via direct message on Facebook, Twitter, or Instagram as we'd be happy to help clarify any information we've provided here or previously about your order. I could not attend. I highly recommend purchasing tickets from a verified seller on Vivid Seats. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Chicago, IL 60606-0606. Enjoy reading our tips and recommendations. I don't expect they are willing to give an apology. Vivid Seats Reviews I was unsure on how this all worked. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Despite very different reviews, the site is very popular not only in America but also abroad. VividSeats.com = Robbery!!! | Los Angeles - Yelp Beware. This company is a scam, they held themselves out as a licensed seller of tickets until you purchase a ticket and find out they are resellers of scalped tickets. We paid $1,279.45 for these tickets. Vivid Seats Promo Code: $15 off ticket orders over $100 for new customers. Read more Comments: 0 My tickets were not released until 1 week before the show. Vivid Seats Draws Complaints Over Long Refund Delays - TicketNews We are all set now and appreciate her cheerful assistance. They buy tickets from me, physically edit the tickets and then turn around and sell them to people for double the price. Click here to get notifications about new complaints of Vivid Seats. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. You can count on usas our fans already know. I bought my tickets 5 months before the show. We apologize that you didn't receive the tickets you requested, Charlotte. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! This is an unfair and unnatural economics meant to hurt you. We appreciate you bringing this matter to our attention and will be following up with you again soon. We value your privacy. They deserve to go bankrupt as they cost me $800. We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. We look forward to receiving that documentation so we can review your order again and work together to reach a resolution. So, if you sell tickets for $100, you will receive $90. says they have a no refund policy unless the event is cancelled. Request to speak to a Vivid Seats agent. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. Along with the listed ticket price, the company adds shipping costs and a service fee to each order. Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. I then I received an electronic transfer notification which I followed through on. These people are thieves and liars. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. 2. bradsaid 1 yr. ago. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com Find out how we combat fake reviews. Luckily, the tickets were sent to me within an hour and they came through Ticketmaster. Its location on this page may change next time you visit. None of the options worked for us NEVER will I use this company again. The sale of these tickets even violates Virginia state code which states: 59.1-466.6. Call and ask what the service charge is before buying. Vivid Seats Culture | Comparably Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel.

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