your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). On the ticket, they have a link to go to the website of the airline. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Prices are subject to increase prior to the time you make full payment. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. How do I change or cancel my flight ticket? That page has the latest coupons, promo codes and deals etc. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. combination of at least two of the following components selected before Save your details for a quick and easy checkout process. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. You can file an insurance claim through the company and wait to hear from them directly. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. Transport and accommodation providers have differing cancellation policies and rules. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. Such recipients may include the overseas travel service providers with whom you seek to make a booking. Have I signed up before? If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. You also can't split it between multiple flights. Also, current discount deals are available at the link. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. If you book other travel arrangements, such as accommodation only, this protection doesnt apply. It was officially launched in 2000 and remains a privately-held company. Have a look and see if there is one that works for you! To find out if there is a fare difference . Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Please check your airline's policy. Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the booking has been accepted on behalf of the provider. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Change rules and fees can vary tremendously. First, visit the link for Studentuniverse Refund Policy Coupon Code. Transport and accommodation providers have differing cancellation policies and rules. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. No, all flights are non-transferable and cannot be used by anyone other than the ticket holder. When youre ready to use it, you can check flights on our website to have an idea of what you want. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Both you and the new traveller will remain jointly liable and responsible for the additional costs involved, which will include our administration charge of 125 per person per booking as well as any other applicable travel service providers charges. Final payment is due 60 days prior to the tour start date. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Any claims that may fall under the relevant travel protection policy must be submitted directly to the insurance company identified in the policy. StudentUniverse | Complaints | Better Business Bureau Profile StudentUniverse: Cheap Student Flights, Hotels & Travel Deals This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. Dollars? You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. If you need information regarding visa and other travel document requirements for your trip please let us know. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. Well be with you within a few days. Sometimes airlines provide us with fares they do not want displayed to the general public. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. All refunds will be delayed until the situation stabilises. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. You must not make any booking unless you understand and agree with these Booking Conditions. Standards and ratings may vary between countries, as well as between providers. One-way fares to non-US destinations can require special visas. We know, its very confusing! Please contact us to see if your booking qualifies. you will be asked to show the childs full unabridged birth certificate. Occasionally a travel service provider may have to make changes to your original booking. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. These policies and rules are binding on you, so be sure to review them before purchase. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. It is your responsibility to ensure you have the proper visas/documents. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. Coronavirus FAQ | StudentUniverse The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. Tuition. But ATOL protection does not apply to all travel and travel services. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. Masks are now mandatory in airports, train stations and other ports of travel. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. Second, they do not specify the baggage allowance on their e-ticket. When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. They may change due to air traffic control restrictions, weather conditions or operational requirements. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. Any booking you make will be with the relevant travel service provider and not StudentUniverse. StudentUniverse is not responsible for providing you with this information. Once you call, you can leave your number for a call back when we get to your place in line. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. Please note that carriers may be subject to change. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Become a FREE member to access our exclusive student travel discounts. This applies to future travel credit as well. You will need to input your traveling companions' details before entering your credit card information. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. We will confirm the correct price with you at the time of payment. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. Terms of Use | StudentUniverse The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). Studentuniverse Refund Policy Promo Code : r/BeamOffers References to us, we or our mean Flight Centre (UK) Limited, company number 02937210 (trading as StudentUniverse). Our agents cannot enter these codes once an order has been placed online. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. It depends on the airlines waivers and if the travel ban actually applies to you. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. Your travel credit and expiration date can be found in My Wallet. Failure to provide this information on check in will result in passengers being denied boarding. Please note that this does not mean that your order has been accepted. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. Refund Policy. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. The merchant should process the refund through the same technology used to make the original sale. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. Travel insurance is recommended for all bookings. Terms of Use | StudentUniverse Tuition and Fees Refund Policy | Office of the Registrar Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Without this, you can be denied boarding. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. These terms were last updated on 17 September 2018. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. Refund Policy. Each of StudentUniverse's 220+ worldwide airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Travel & Covid-19: Everything you need to know. 2013-2023 StudentUniverse. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. If you don't see a credit that you think should be there, give us a call. Almost always, latest coupons and promo codes can be found there. Such terms and conditions may be disclosed by use of hypertext links. The short answer is no. :). Booking Conditions - StudentUniverse Refund Policy. If your ticket was totally unused, itll be for the full amount of the original ticket. For many airlines, the credit is good through December 31, 2020. If your booking (or part of it) is ATOL protected, we, or the travel service provider identified on your ATOL Certificate, will provide you with the booking service and arrange the travel services as listed on the ATOL Certificate (or a suitable alternative). We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. If you can pay with the same credit card, book together by searching for more than 1 person, and following the steps in the checkout process. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. You can still book with StudentUniverse. StudentUniverse: Reviews, Complaints, Customer Claims | ComplaintsBoard You will need to input your traveling companions' details before entering your credit card information. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. Please check your applicable loyalty program for the specific terms of your membership. The name on the credit card can be different than the name of the traveler. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). Travel insurance is also recommended by the Foreign and Commonwealth Office. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. We are trying to help as many people as possible as quickly as we can. Minimum stay and maximum stay rules apply to return and multi-stop flights. Airlines have been updating their policies regularly as the situation is changing. You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. Yes! We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. Most airlines have issued one free change and you may be eligible to cancel for future credit. All airline tickets must be issued in the name of the passport/photo identity holder. Please know that we understand and empathize with your frustration over this situation. Terms and Conditions | StudentUniverse Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. We recommend that you consult with your doctor or specialist clinic before commencing travel. Frequently Asked Questions | StudentUniverse FAQ COVID-19 - My Flight is Cancelled: Do I Get a Refund?