This means youll have to go through the entire Firestick setup process again before using the device. I tried changing batterys and unplugging device and still have the same thing. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. TV Player down with problems, Mar 2023 | Product Reviews Online Storage or Online Backup: What's The Difference? Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. 07-01-2021 First, you can uninstall and reinstall the app; then, try restarting the device. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. 01:55 PM Wtf? I have many Fire Sticks but this was the first 4K. Paramount+ has been problem for 6-8 weeks but this week its Disney too. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Checking your modem's lights can provide insight into its current internet connection status. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 I too had issues with my Firestick. Problem solved. I hope Amazon comes up with an answer soon. Cloudwards.net may earn a small commission from some purchases made through our site. Copyright 2007-2020 STV. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. The last resort is a factory reset. Firestick wont load. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. Still wont work. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. I only had 5% free space on the drive. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. I have new batteries and checked the connection in the back. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. This is not an Amazon problem. I noticed the difference during that change too. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. 10:30 AM In Tv screen only shows Amazon but not working. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. Nothing. I try to go to settings and nothing is there. Any advice be helpful. Your. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Product features. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Plus, I never cleared any cache the entire time I had the stick. Sounds good to me! No reset on the stick that I can see! Casting content to a Fire Stick from a smart device or computer can require extra work. Check your Fire Stick cast setup. On your laptop, mobile or tablet,. Im having a lot of the same issues posted. Search our help centre for help with out web site, Mobile apps or TV apps. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Try changing them for new batteries to see if this fixes the problem. STV Help and Support. I guess its time to scout out alternative streaming sticks. of the page. Use a direct power source. Can u help. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. Top 7 Ways to Fix Fire TV Stick Not Loading Apps - Guiding Tech Have you found a solution? This will solve many of the most common issues. I am giving up and just ordered a ROKU stick. While you're on the main screen, select the Settings option at the top. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. I need a factory reset asap. I have compared it with Roku, and Firestick does not work as well. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. It lasted almost 2 years. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. Firestick worked fine then next day it didnt. Product features. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Hold it there until it says its restarting which takes about 15 seconds. The next morning it would only give a blank screen. I do not have Alexa. It was working well two days ago. Was this answer helpful? The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Not sure what Fire TV device is right for you? We are independently owned and the opinions expressed here are our own. Ideally, it would be best to connect the Fire Stick directly to the wall. Step 3: Open the Fire TV app and select an available device. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Also, have you tried a Smart Hub reset of the TV? Frustrating. Tried new batteries, pressed select and play, etc. 10 Troubleshooting Ideas For When Your Amazon Fire Stick Is Not Working Firestick appears to be stuck in either reboot or update, How long should this take. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. I have the same issues as everyone. I think Amazon put out some shit OS that screwed so many devices. STV | The home of your favourite shows Even when I took it out, the tv still doesnt work. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Freezes on logo at restart. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Are you still happy with the device, or do you think another streaming dongle might be better? I like the firestick options much better but it will not load. I am fed up. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? See all 16 articles. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. The following message is shown if your device is unable to use the STV Player app. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Same problem. The best soundbars 2023: which should you buy? Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. Step 3: Open the Fire TV app and select an available device . Nothing is working. My remote wont turn on the fire stick at all just the tv and volume works. Having the same issues. How did you fix this ? Unplugged for hours but still wont reboot. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Hi@Maz6 you certainly have the latest firmware. 17-06-2022 Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. Almost completes and then goes back to say not connected. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. This cleans up the temporary files stored on its storage and helps you start afresh. Step 1: There are a few devices that do not support screen mirroring with Fire TV. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Step 2: Scroll to the bottom of the menu and select Restart. Help my tv screen now only show tvfire and nothing else remote no longer working. Im so tired of this! Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Poor fire stick device. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. 06:01 PM No more black screen! My remote will not change to any other channel. Once you plug it back in, you should see the Fire TV logo as the device boots back up. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. This is a known issue we are currently investigating. Give us your status below and tell us what is happening. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Be sure your TV is turned on. 07:39 PM They could not fix so might as well smash it. Thats my issue as well. My tv has stopped working completely since I plugged in the new firestick. Restore the Fire Stick to factory settings. sometimes I watch a show and hen I switch channels i have to reboot. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. What Is the Trans-Atlantic Data Privacy Framework? There was 3. How do we get them to do that? Monty.I did this and it totally fixed the problem on both my firesticks. postcode and select your marketing preference. Fire stick Amazon are very cunning, no access to their main Managing director. Help us improve this article with your feedback. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. We recommend working through this list of checks and fixes in the order outlined below. Hoping it will correct itself. The technical storage or access that is used exclusively for statistical purposes. Best answer as I tried everything else and this is what worked for me! Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Unpacked the Firestick and set it up correctly. Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. All of these are very helpful if you can get the firestick to do anything except constantly reboot. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Doesnt fix the issues. 7. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Also, have you tried a Smart Hub reset of the TV? Clear the Fire Stick cache. Another TV with a fire stick is fine. and that's ok because we're here to explain all. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. It works like it did 6 years ago. Ive tried everything as well. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. me too today! When I was able to get in I removed some apps but still it reset again. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. Pre-installed STV Player App on Samsung TV no longer working. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Did our solutions help you get past the problem? I only have firetv showing up on my screen and been reading for a long time. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Two tvs with Fire Stick and only one works. Cookie Info: To find out how to manage cookies, see our cookie policy. * Windows devices that do not support Wireless Display (WiDi) Hi Chris, tv details as follows, not tried resetting the hub, should I? I am having the same problem. This process essentially restores the streaming stick to the way it came in the box. Any ideas? If you are not registered, you will now need to fill in the STV Player registration form. Ive changed batteries, tried the select/ play button. Problem is then I have to disconnect everything else. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Mine is stuck downloading an updated. Using the reset to factory defaults button at the bottom of the my Fire TV tab of the settings will completely wipe the device but will fix many persistent issues. I have a rental house where most annoying is the fact that the live menu is not working. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. Its also a good idea to try a different HDMI port on your TV if there are multiple. Same thing here! Looking at all these comments they are all recent. Go to Home > Settings > Support > About This TV. Was watching TV when suddenly the fireTV logo came on and wont boot up. One tech said this is a common problem , another said it is rare! * Android devices that are older than Android OS 4.2 (Jelly Bean) Let us know in the comments below, and, as always, thanks for reading. To pair a remote to a Firestick head in the settings, select the add new remote button, and then hold down the home button on the remote for about 10 seconds. Tried re-updating, and it says its up-to-date. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below.