Luton, United Kingdom. This applies to the specific regulated . This may be a Notice of Proposal to Refuse Registration. In cases where services fall short of minimum standards, the CQC will take action to either remedy the situation, or - failing that - close the provider down., So its no surprise that the mere mention of the CQC - particularly when followed by the word inspection - has the potential to send a shiver running down your spine., The Boy Scout Movement said it best: Be prepared! CQC inspections are complex, elaborate processes which involve an inspection team, several hours of interviews (with both staff and patients/users of the service), extensive reviews of paperwork (including care pathways and complaints forms), observations carried out by the inspection team, and full reviews of documentation and policies. Policies and Procedures tell me about a time where you had to change your plans due to a high priority. Guidance for providers. We will prepare you for your CQC interview by providing you written questions and answers CQC have asked our previous . 1. Contact our team by emailing us at Excel Business Consultancy | CQC Interview Preperation Webinar | 10 02 Enquiries@cqc-compliance.com How to pass a care manager job interview. Band 6 Nurse (NHS) Interview Questions & Answers | 24 Proven Answers That was not the case here. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. The process took 6 weeks. Our fully customisable software will enable you to hire faster, reduce admin, control costs and - crucially - master CQC compliance. Understand the CQC's Role The first step in preparing for a CQC interview is to understand the role of the CQC. These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service. Can you provide clear evidence of how you are developing and improving your services? And please let us know what weve missed. For some it has led to the perception that the regulatory process and activities such as registration and inspections are going to be more difficult to navigate. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. These Regulations, which are to come into force on 1st April 2010, are made under the Health and Social Care Act 2008 ("the Act") and apply in relation to regulated activities carried on in England. All rights reserved. Whats more, all of those services are legally obliged to meet the standards of care laid down by the CQC., In the interests of transparency, the CQC publishes its findings in the public domain, to enable patients and service users to make informed choices about their own health and social care journeys. http://www.trustpilot.co.uk/review/qcs.co.uk. Such scenarios allow you to bring different elements of your training, knowledge and experience together. Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. What does everyone think about working in LTC? Nullam auctor euismod nunc, non ornare lectus fringilla id. This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome . Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time? As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. The NHS will need to quickly augment its staff banks in order to meet Covid vaccination targets. Mock CQC Inspection. Interview date: 29/03/2023; 30 Hours/Week; . The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met. If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. They were . Asked 14 March 2018. Information and Involvement. Request a Callback with Our Specialist Team! Group VAT no. Preparing for CQC inspections - Articles CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN, CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD. It is testing, both written and verbal skills assessed - and can take 3 hours. Being a registered manager with CQC. The fit person interview is a competency-based one which aims to . In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Aliquam in lectus ac metus consectetur pellentesque lobortis nec orci. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. Preparing for a CQC Inspection | Guidance on What to Expect For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. What questions will be asked? Know your hot-spot areas. Theres no doubt that the issue of CQC inspection can be a stressful one for any service provider, ranging from primary care services to NHS Trusts to GP surgeries, private health providers, healthcare startups providing clinical services, residential care and nursing homes, to dental practitioners and home care providers. Read best practices on hiring, onboarding and compliance in the healthcare industry. "What do you think are the main differences between a Band 5 and Band 6 post?". Company registration number: 06278584, CQC Mythbuster No 35 - Fundamental Standards of Care, able to properly perform tasks that are intrinsic to their role, has the necessary qualification, competence, skills and experience to manage the regulated activity, has supplied documents that confirm their suitability, The Health and Social Care Act 2008 (HSCA 2008) (Regulated Activities) Regulations 2014 (as amended), Care Quality Commission (Registration) (Regulations 2009 (Part 4)), Individual policies, e.g. .ld_custom_menu_640075c12fbd2 > li > a,.ld_custom_menu_640075c12fbd2 ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c12fbd2 > li > a:hover, .ld_custom_menu_640075c12fbd2 ul > li > a:hover, .ld_custom_menu_640075c12fbd2 li.is-active > a, .ld_custom_menu_640075c12fbd2 li.current-menu-item > a{color:rgb(2, 195, 255);} Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the The Good Governance Institute has worked with many trusts over the years to help them prepare for inspections. Realistically, for most applicants, the assessor should be able to gather enough information to enable a decision to be made in 1-2 hours. Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. Explain a time you had to use logic to solve an engineering problem. Job Interview Questions for a Care Manager . window.onload = function() { Calendly.initBadgeWidget({ url: 'https://calendly.com/cqccompliance', text: 'Book a Call', color: '#212d56', textColor: '#ffffff', branding: false }); }. Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. This incaludes personal tutoring of your registered manager in advance of your pre-registration interview, preparing policies and assisting with your DBS and CQC . They do this by inspecting and rating care services, and by investigating complaints about care services. We use these cookies to provide you with an improved customised user-experience. Read how credentially has helped real healthcare organisations with credentialing and compliance. Was not offered the job and am convinced it went internally. . Written exercise: A report to your line manager about key focuses of an inspection for a stroke unit. Prepare ideas on how you performed in these projects and how you will apply what you learned. This legislation can be fairly difficult to get to grips with, but thankfully the CQC has produced a supporting document, entitled Guidance for Providers on Meeting the Regulations, which aims to help providers to comply with the regulations and includes useful advice on how to achieve compliance, covering issues from care provision to HR practises. In other words, its impossible to bluff your way through a CQC inspection, cover up mistakes or to rush around for a couple of hours beforehand to get your paperwork in order. Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! if not, why not? All staff should work together to prepare for an inspection by discussing any adverse events that have happened in the past 12 months, reviewing the action taken and generating ideas for improvement. 2. in England charity no. CQC Interview Questions & Answers Questions & Answers - within 24 Hrs. CQC will confirm your interview date, along with information to bring along. Learn more about this module. I interviewed at Care Quality Commission (London, England) in Oct 2018. The aims and objectives of the service provider in carrying on the regulated activity. Sed hendrerit felis lacinia risus iaculis feugiat. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Look up information for your sector, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. 5 tips to prepare you for your CQC interview 7 Best NHS Interview Questions And Answers 2022 - Job Interviewology QMADS - CQC Registration, How to Register With CQC Effective? CQC compliance is a minefield, and an issue that keeps many service providers and HR professionals awake at night. However, the CQC are still monitoring services in other ways, and responding to feedback and complaints as necessary. The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users' needs which those services are intended to meet. This will advertise the inspection and give patients the opportunity to contact CQC directly. This half-day online seminar is for services preparing for their CQC inspection. CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. Share this information with senior leaders and those who need to know, including staff working in clinical governance and corporate affairs. 3. How to prepare for a CQC inspection - WorkNest HR and recruitment and retention guidance, Looking after yourself and your colleagues, Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding, Social Care Day of Remembrance and Reflection - 17 March 2022, Being prepared for CQC inspection (Advanced), Developing new managers and deputies guide, Case studies: progressing into management, Community - Asset and strength based approaches, Social Care Workforce Race Equality Standard, Webinars to support leaders and managers from diverse backgrounds, Workforce planning, transformation and commissioning, Strategic workforce planning, shaping and commissioning, Person centred and community-based working - strength based approaches, Delegated healthcare interventions guide for social care employers and managers, Delegated healthcare interventions guide for care workers, Funded recruitment and development initiatives, Meeting and supporting winter staffing needs, Top tips for adult social care workforce retention, Inclusive and effective workforce planning, Recruiting and retaining staff from overseas, Safe and fair recruitment - gathering information, Valuable conversations: conversations that count seminar, Employers, organisation and training providers, Principles of Commissioning for Wellbeing Level 5 Qualification, Do Not Attempt Cardiopulmonary Resuscitation (DNACPR), e-End of Life Care for All (e-ELCA) eLearning programme, Supporting people with challenging or distressed behaviour, Supporting people with everyday technology, Person-centred approaches in health and care, Supporting people with COVID-19 challenges, Supporting sector bodies with workforce intelligence, Deployment of registered nursing associates, Quality assurance and continuous improvement, Post-qualifying standards supervisors pathway, AMHP workforce plan and service standards, Equality and diversity in mental health social work, New partnerships and integration models between health and social work, Social Work for Better Mental Health programme, The Community Mental Health Framework for Adults and Older Adults, The Independent Review of the Mental Health Act, Being prepared for CQC inspection (advanced). A Care Quality Commission (CQC) interview can be a daunting prospect for those working in a care home. Be ready with narratives about the improvement journey or difficulties you have encountered. How to prepare for your nursing interview - Top tips for band 5, 6, 7 and 8. Well-led key lines of enquiry (KLoE). The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. 9. Candidates should maximise the opportunity to appropriately relate their experience of working within care environments wherever possible. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. 4. I got an Interview on the 8th of December 2022 at 10.30am with Daniel and Rachel, and I first do the job application and then here comes a interview after that I will see if they will call me if I got the job or not. Name* These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. CQC Inspectors may want to know about any interpreter service used, including access to sign language if required. What was the outcome, Equality, Diversity and Inclusion. Join us as we discuss the healthcare industry, recruitment and credentially. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. Suspendisse potenti. Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. Q2. Do you think there is there a link between staffing and the ability to deliver safe, effective services? Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch.