The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Sign up for free now, Sign up for free to participate on the website. We asked plenty of questions, figuring 4 heads were better than 2. Often, you can answer the scam-or-not question before you even see the details of a club promotion. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. No travel service of real value is ever free. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. They lied about what the points would get us. The letter I sent via fedex was received by someone at PCV this morning. Desired outcome: This was a hassle no doubt. I just feel so bad for all of the people that get swindled by vultures like these. We arrived at 9am along with dozens of other potential buyers. How do I get out of this? The letter is already in transit via FedEx to PCV. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Already have an account? Phone number +1 888-887-2563. This complaint was posted by a verified customer. Congrats on finding TUG. At this point I am willing to let them keep the money they sham me out of. File a complaint. Also publication TIMESHARING TODAY. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. One thing I have now witnesses and everything was recorded just last year before COVID 19. In We purchased a 3000 point timeshare for $12, 500 from Palmera I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Washington Seller of Travel Reg. We have had two BAD ENCOUNTERS with Palmera. Desired Settlement: cancellation of contract with no negative credit report filing. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. 602357907. Some property-based clubs claim, or at least imply, that your membership is an investment. Interested in Palmera Vacation Club? You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. In reality, timeshares are not bad. We didn't start to look into it more until we got home Sunday night. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. I am respectfully asking for a rapid response. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. 13 My wife and I was deceived and lied to, they are good at what they do. Here it is a year and 1 maintenance fee later, no bye bye timeshare. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Palmera Vacation Club Reviews, Complaints, Customer Service The confirmation email said that if we were going to arrive after 5pm we needed to call a number. When I booked out trip, it took a solid week to speak to a representative. One of the worst decisions of our life. NEARBY AMENITIES. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club. The product has changed into something that families, couples, and adults love. I suspect this goes on all the time. Seller of Travel Reg. Hang onto your paperwork. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. The most helpful contributions are detailed and help others make better decisions. Washington Seller of Travel Reg. Cancel.We want out of Palmera. This post has been removed at the author's request. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? The first thing you should do before searching for rental homes is decide on an ideal budget. Some restrictions apply. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. BBB Business Profiles may not be reproduced for sales or promotional purposes. Palmera Vacation Club | Better Business Bureau Profile There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. I would also send a copy via USPS certified mail with tracking today. He wouldn't take that. wisconsin. Useful. I have already paid $2655 plus $846. Our credit is being held hostage by Palmera Time Share. No. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. (free membership giveaway for every 50 subscribers!). Just went through a similar situation as you. BBB Business Profiles are subject to change at any time. We have excellent credit and I don't want this to ruin it! Promotional discounts and offers may not apply to all properties. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. $291.18/mo Est. Palmera Vacation Club | Complaints | Better Business Bureau Profile Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. incorrect. We want you to share your story, with both the good and the not-so-good. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Like all the other complaints prior to me. Theres nothing worse than a cramped hotel room and lack of personal space. Most real companies would take the time..will see where it goes. Pay only $199USDon your exchange fee when you book select Orlando resorts. No we know why. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. To be updated with all the latest news, offers and special announcements. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Take a screenshot from the USPS and FedEx tracking that it arrived. true. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Sleeps 8 . The points we purchased would get us a 1 bedroom unit during certain weeks of the year. My decision to purchased was based on lies. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. Is this your company? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Read Also: Sailboat Vacations In The Caribbean. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. The complaint has been investigated and resolved to the customers satisfaction. The price level of this organization is high according to consumer reviews. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Weeks Float . Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. My son in law own(s/ed ?) For a better experience, please enable JavaScript in your browser before proceeding. I should be able to sue myself out of this contract since they did not sell my current time share. After purchasing, I was told to just click Book Me and schedule my trip. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Palmera Vacation Club - Timeshares / Vacation Rentals Forum The latest complaint timeshare fraud was resolved on Aug 04, 2017. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. If we can verify it in our system, an email will be sent to you with your password. You must log in or register to reply here. Desired outcome: We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. ComplaintsBoard.com is a leading complaint resolution website on the Internet. She gets rude too and tells us she guesses we just like to waste all of our money. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. He showed us the availability for the following year during the same week we purchased. Resolution Sought With points, you have the utmost flexibility with booking trips where and when you want. This would leave me with only the maintenance fee to pay. At this point I just wanted to get my money back and get out of there. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. sonyasample@gmail.com. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. RCI, LLC. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. What is Palmera Vacation Club's Instagram? Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We purchased a timeshare with Palmera. Please let me know what happened or who to contact. Creating memorable vacations for our members. Should I contact the finance company as well to let them know we have canceled the contract? This is the version of our website addressed to speakers of English in the United States. The comments included "So you like throwing your money away?this is money you already spend on your vacations". And we prefer to vacation by ourselves instead of as a group. BCA has no information regarding advertising review at this time. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. We attended the 90 min presentation this past weekend in Hilton Head Island. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Palmera Vacation Club - Complaints Board They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. It's clear there is no intention of honoring that. I got a call in January. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Does anyone else have experience with this and any advice? ST-36515. I want to close my bank account in hopes of getting away from these vultures. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Nothing that the salesman presented to us was I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. I am thankful that the only financial information I gave was our credit card. Well guide you through the process. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. If a deal is actually honest, it will still be there after you take a day or so to check it. the 2 timeshares we were trading in would be sold and that we We put down $1200 on our credit card and signed the financing paperwork for the rest. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Write reviews, ask and respond to questions, 46 inquiries As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Scam Clue 4: A promotion demanding that you act now or lose the deal. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. an attorney but they refused to negotiate with him. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Please visit RCI.com for details. Remove some or all of your filters below. Palmera has an "F" rating with the BBB. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Complaint Resolution Index (CRI) Explained. This sounded good to me as my current time share only gave me one week and a one bedroom. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. $12,000. Palmera is deducting $295 out of my checking account a month. Report inappropriate content Robert F 2 posts 92. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. It was basically, sorry sucker attitude. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. We said that we prefer to rent houses when on vacation instead of staying in condo communities. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. All-Inclusive resorts may charge a mandatory all-inclusive fee. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Recent Reviews Thank you! BBB is here to help. I submitted a certified letter to the company with no response. View Details. On their websites, both businesses proclaim the best deals on vacations. Palmera Vacation Club Company complaints 12 - complaintsboard.com Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. RCI members must redeem this exchange offer through the contact center. *****. We had a very similar situation happen to us - after years and years of successful timeshare ownership. Perhaps, the finest resort community along the Atlantic Coastline. They lie right to your face and then remind you that nothing they say is legally binding! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Please be wary when you go on this tour. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. I have tried multiple times and never receive a response from the request. He started to get pushy when he got into his sales pitch. Palmera Vacation Club: Reviews, Complaints, Customer Claims Must call to book. This was enough to scare us away. We asked plenty of questions, figuring 4 heads were . Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. I called in late November and was told that my dates were not open to call again in January. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Initial Palmera Vacation Club complaints should be directed to their team directly.
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